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SECURITY

A PHI-free CRM,
on purpose.

Velo stores what agents actually live in: names, contact info, encrypted SSNs, commissions, notes. The highest-risk data class simply is not here.

Medicalrecords,claims,diagnoses
Medical records, claims, and diagnoses never enter the system.
WHAT WE STORE
Names, DOB, contact info, language preference
SSN, encrypted at rest, masked on screen
Policies, premiums, carriers, effective dates
Commissions, splits, contracts, rates
Notes, tasks, and files in secure document storage
WHAT WE REFUSE TO STORE
Medical records, diagnoses, treatment history
Claims data of any kind
PHI uploads: the terms forbid them, banners warn on risky surfaces
All of that stays in your carrier portal, under the carrier's HIPAA umbrella
TRY THE REAL BEHAVIOR

Every SSN reveal
leaves a fingerprint.

SSNs live encrypted and render masked. Only the agency owner can decrypt one, and the moment they do, an audit row is written that never gets pruned. Click reveal and watch it happen.

CLIENT RECORDSIGNED IN AS OWNER
VO
Valentina Ortiz
Phoenix, AZ · Español
SSN · ENCRYPTED AT REST
●●●-●●-4921
AUDIT · ssn.decrypt · owner@goldenanchor.life · JUL 26, 2026 · client: V. ORTIZ
WRITTEN TO THE AUDIT LOG · RETAINED FOREVER · OWNER-REVIEWABLE UNDER REPORTS
PER-AGENT VISIBILITY SCOPES · LIVE

Your book, your states.

Multi-state agencies restrict what each agent sees by state, carrier, product line, or ownership. Click the states in this demo book to change what agent Maria can see.

A DEMO BOOK · 9 STATESHOVER A STATE
IN MARIA'S SCOPEBOOK STATE · CLICK TO GRANTNO CLIENTS YET
MD
Maria Delgado
Managed agent · scoped by state
SCOPE: FL + GA
IN MARIA'S VIEW27 CLIENTS · $675/MO EST.
VO
Valentina Ortiz
Oscar Bronze · $170/mo
FL
RA
Robert Ashford
Oscar Gold · $291/mo
FL
CV
Camila Vega
Molina Silver · $220/mo
FL
DH
Diego Herrera
Ambetter Bronze · $190/mo
TX · HIDDEN
BF
Brandon Foster
Ambetter Silver · $212/mo
TX · HIDDEN
LC
Lucia Castillo
Oscar Silver · $237/mo
GA
MS
Michael Sanders
Aetna Silver · $205/mo
NC · HIDDEN
PR
Priya Raman
BCBS Silver · $224/mo
IL · HIDDEN
AF
Ana Fuentes
Ambetter Silver · $198/mo
AZ · HIDDEN
SCOPES COMBINE WITH AND LOGIC: STATE + CARRIER + PRODUCT + OWNER. ENFORCED IN THE DATABASE, NOT THE UI.
HOW IT IS BUILT

Specifics, not slogans.

ISOLATION AT THE DATABASE LEVEL
EVERY TABLE

Each agency's data is isolated at the database level, on every table and view. Another agency's workspace is not hidden from you; it is unreachable.

SENSITIVE DATA ENCRYPTED AT REST
SSN + MASKING

Sensitive fields like SSNs are encrypted at rest and rendered masked. Only the agency owner can reveal one, and never by accident.

SENSITIVE ACTIONS AUDIT-LOGGED
RETAINED

SSN reveals, permission changes, splits, and invites all write audit rows with before-and-after detail. The log is owner-reviewable and kept.

SESSIONS AUTO-LOCK
INACTIVITY

Walk away from the laptop at an enrollment event and the session locks itself after inactivity. Signing back in takes seconds; leaving it open takes nothing.

REGULARLY SECURITY-TESTED
FIXED FAST

The platform is security-tested on an ongoing basis, and findings are triaged and fixed fast. Report anything to security@goldenanchor.life and a human answers.

BUILT TO HIPAA-GRADE PRACTICES
NO PHI STORED

Velo stores no PHI at all, and handles what it does store to HIPAA-grade practices: encryption, least-privilege access, and audit trails.

THE STACK

Boring infrastructure, by choice.

Velo runs on established providers with their own security programs, not a home-built stack. Documents live in secure document storage with per-agency isolation, and the platform is security-tested regularly.

Database, auth, row-level securitySupabase / Postgres
Hosting and edge networkVercel
Transactional emailResend
BillingStripe
DocumentsSecure document storage
RESPONSIBLE DISCLOSUREFound something? Write security@goldenanchor.life. We read every report and answer fast.